Refund Policy
Last updated: June 2026
At EiFO Academy, we strive to provide high-quality educational content and exceptional service to our families. This policy explains how cancellations and refunds are handled when you withdraw from an enrollment. It applies to course and term enrollments purchased through our platform and works alongside our Terms of Service.
Registration Fee
A non-refundable registration fee of $25 applies to all enrollments. This fee is retained in every case and is not included in any refund calculation below.
Withdrawal During the First Week
If you withdraw during the first week of the course, we deduct an additional $35 from your payment and refund the remaining balance.
Withdrawal After the First Week
If you withdraw after the first week, we deduct the cost of the classes that have already been attended and then refund 50% of the remaining balance.
How to Request a Refund
You can request a refund directly from your account: sign in, go to My Enrollments, and choose Request Refund on the relevant course. Before you submit, we show you an estimated refund amount calculated from the policy above (registration fee, and the first-week or attended-class deductions). Your request is then reviewed by our team, who confirm the final amount.
You can also email us at support@eifo.us with the parent account name and the course or term the request relates to. Where a refund is approved, it is issued using the original method of payment unless we agree otherwise with you.
Questions
We are committed to your satisfaction and will work to address any issues promptly. If you have any questions or concerns about your purchase, reach out to us at support@eifo.us or by mail at 701 Main St. No. 401 Freeland, PA 18224.